Privacy policy

We collect only the information needed to operate your account, fulfil orders, provide support and improve the store.

Information we use

This can include account details, delivery addresses, pet profiles, order history, support messages and technical information required for security and site operation.

Payments

Online payments are handled through the configured payment provider. We do not intentionally store complete card or banking credentials on this website.

Sharing

Information may be shared with service providers such as payment, hosting, email and delivery partners only as needed to provide the service, prevent fraud or meet legal obligations.

Your choices

You can update saved addresses and pet details from your account. Contact support regarding access, correction or deletion requests, subject to records we must retain for legitimate business or legal purposes.